Policies

It is our policy to provide a safe and secure web site for your shopping convenience. You can shop with confidence knowing your information is secure and protected.

Japanese Art And Design orders are processed over a secure server to protect all your personal details.

The checkout page is secured by a 128 bit SSL, the strongest commercially available level of encryption. All your personal and payment information is encrypted at all times while in transit over the Internet, so that it cannot be hacked into or intercepted.

We accept Master Card, VISA, American Express, and Discover.

All regular shipments are shipped by UPS ground. Please call for express mail charges.

Shipping and handling charges (per address within U.S.A.):

We hope that you like our products. However, if for any reason you are unsatisfied, please contact us by email info@japaneseartanddesign.com for return shipping instructions.

Make sure to provide your refund credit information.

Any returns and exchanges must be returned with the invoice within 30 days from the invoice date.

Sorry we can not give a credit on the shipping charge.